Frequently Asked Questions


Dispatch Time

We aim to dispatch all orders within 1-2 working days.
We can ship to virtually any address in the UK.
All UK orders are shipped via Royal Mail Tracked 48.

How much and how long for the shipping?

2-5 working days delivery.
UK Orders under £30 - Flat Rate £4
UK Orders over £30 - Free Delivery

Candle Safety

Candles can cause fires.
Remove all packaging and labels before burning.
Always keep burning candles within sight.
Never burn a candle on or near anything that can catch fire.
Keep candles out of reach of children, pets, soft furnishings
and flammable materials.
Trim candle wick to 1/4 inch each time before burning.
Be sure the candle holder is placed on a stable, heat-resistant surface.
Keep the wax pool free of wick trimmings, matches, and debris at all times.
Keep burning candles away from drafts, vents, ceiling fans, and air currents.
Do not burn for more than 4 hours at any one time.
Discontinue use when 1/4 of the wax remains.
Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high.
If water gets onto the surface of the candle, make sure it is completely removed before lighting as water causes the flame to spark and crackle.
Never use a candle as a night light.

Being Sustainable

Our soy wax is 100% natural, a renewable and sustainable resource minimizing the effect on the ecosystem.
Our wicks are made from cotton and linen thread, no lead.
All our glasses and tins are recyclable.
All our web sales are dispatched in recycled/recyclable cardboard.
We try to recycle all our waste. And all plastic we receive we try to recycle.